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FAQ

Frequently Asked Questions

Straight answers about moving and how we do it, before you commit to anything.

Frequently asked questions

What areas do you serve?

We move homes and businesses in Windsor, LaSalle and Tecumseh, and long-distance moves start from here. If you're nearby but outside these communities, contact us and we'll let you know whether we can help.

How accurate is the instant moving estimate?

It's a ballpark range based on the move and the options you choose. What you own, stairs, parking and access can change the final price, which is confirmed in writing after a walk-through.

How far ahead should I book?

Two to four weeks is comfortable for most local moves, and longer for long-distance moves. Month-end, weekends and the summer fill up first.

Do you do in-home or video estimates?

Yes. We walk through your home in person or by video call, room by room, so the price is based on what you're actually moving.

How are my belongings protected?

Furniture is blanket-wrapped, mattresses are bagged, floors and door frames are padded, and the load is strapped so nothing shifts. Ask us how items are covered if something is damaged, and get it in writing.

Do I need to empty my dressers?

Remove anything fragile, heavy or valuable. Light clothing can often stay in sturdy dressers. We'll tell you during the walk-through.

What can't go on the truck?

Propane tanks, gasoline, paint, cleaning chemicals, ammunition and other hazardous items. Keep cash, jewellery, medications and important papers with you.

How do I spot a moving scam?

Be wary of a price given without seeing your home, a large cash deposit, no written estimate or contract, or a company with no address or reviews. A legitimate mover is happy to put everything in writing.

Do you move on weekends?

Yes. Weekends are popular, so book early. Weekday moves are often easier to schedule.

Should I tip the movers?

Tipping is never required. If you're happy with the crew, it's appreciated, and so is a review.

How do I get started?

Use the instant moving estimate for a ballpark number, call us, or send your details through our quote form. We'll follow up to book a walk-through.

Service-specific questions

Each service page answers common questions about that type of move. Start with local moving, long-distance moving, packing & unpacking or piano moving, or browse all services.

Let's get you home.

See a ballpark for your move in about a minute, or book a walk-through for a written estimate.

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